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19 Santee Lane
Beaufort SC 29906
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843-846-1231
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SUNL Scooters
SL-150-6 Scooter
SLQT50-6 Moped
Warranty






SUNL Warranty Only!

Vehicle Warranty Registration
Dealers are required to register all SunL Group Inc. vehicle sales within 5 working days.
SunL Group Inc. is unable to process a claim without Vehicle Warranty Registration.
SunL Group Inc. will keep all records for administrative use.

Vehicle Owner’s Responsibilities:
Vehicle Owner’s must properly used, maintained and cared for as determined by SunL Group Inc.
Owner must service vehicle according to a SunL Group Inc. accepted service schedule.
Owner must maintain all service records of work performed to vehicle.
Only an authorized SunL Group Inc. dealer or service center can perform warranty repairs.
Periodic service and inspections are considered regular maintenance and not reimbursable.
All warranty repairs require authorization by SunL Group Inc.
All SunL products require an initial dealer pre-delivery inspection and set up to ensure proper operation and safety.

Authorized SunL Dealer* Responsibilities:
Authorized warranty repairs are at no charge to consumer for parts or labor.
Authorized SunL Dealers receive credited for replacement parts purchased from SunL Group Inc,upon return of defective part removed from vehicle via RMA.
Any replacement parts will be unused, unless otherwise stated.
Warranty terms and rights may vary from state to state.
Any implied warranty of merchantability and fitness for a particular purpose shall be limited to the duration of this written warranty.  
All SunL products require an initial dealer pre-delivery inspection and set up to ensure proper operation and safety.

Warranty starts from date of purchase by the consumer from their SunL Group Inc. dealer for all SunL Group Inc. products. During the warranty policy period, SunL Group Inc. will only cover all warranty parts and labor. The dealer is required to order parts for all warranty work performed and once the work is completed, the dealer should submit a warranty claim for full labor reimbursement within 5 working days.  

SELLING A UNIT IN THE CRATE OR WITHOUT INITIAL DEALER PRO-DELIVERY INSPECTION AND SET-UP VOIDS ALL WARRANTY COVERAGE!  *To be an Authorized SUNL Dealer, you must have a valid dealer agreement signed by the General Manager of SunL Group Inc. 8551 Esters Blvd, Irving, TX 75063.  This document is effective 2/11/2008. 



Motorcycle / Scooter: SL-300, SL-250 Kung Fu*

Parts & Labor**

Covered Parts

Description

Covered Period

     

Motor

Engine & Transmission

2 Years (Unlimited Miles)

Mechanical Components

Carburetor

2 Years (Unlimited Miles)

Electrical

Harness, CDI, Inst. Cluster

2 Years (Unlimited Miles)

Battery(when purchased with new unit)

Battery

30 Days (Unlimited Miles)

Suspension

Shocks, Forks

1 Year (Unlimited Miles)

Brake

Caliper

2 Years (Unlimited Miles)

Exhaust

Header pipe, Muffler

2 Years (Unlimited Miles)

Pulleys

Moveable Gearshift Pulley

90 Days (Unlimited Miles)

Clutch

CVT/Manual Clutch

90 Days (Unlimited Miles)

     


ATV / UTV: SLA-400S, SLA-350S, SLA-500B, SLA-600B, SLA-700C, SLU-500B, SLU600B, SLU-700B, SLU-600A
*
Parts & Labor**

Covered Parts

Description

Covered Period

     

Motor

Engine

1 Year (Unlimited Miles)

Mechanical Components

Carburetor

1 Year (Unlimited Miles)

Electrical

Harness, CDI, Inst. Cluster

1 Year (Unlimited Miles)

Battery (when purchased with new unit)

Battery

30 Days (Unlimited Miles)

Suspension

Shocks, Forks

1 Year (Unlimited Miles)

Exhaust

Header pipe, Muffler

1 Year (Unlimited Miles)

Pulleys

Moveable Gearshift pulley

90 Days (Unlimited Miles)

Clutch

CVT/Manual Clutch

90 Days (Unlimited Miles)

     


All Other Gas Powered SunL Group Inc. Products
*
Parts Only***

Covered Parts

Description

Covered Period

 

Motor

Engine

1 Year (Unlimited Miles)

Mechanical Components

Carburetor

90 Days (Unlimited Miles)

Electrical

Harness, CDI, Inst. Cluster

90 Days (Unlimited Miles)

Frame

Frame

1 Year (Unlimited Miles)

Suspension

Shocks, Forks

60 Days (Unlimited Miles)

Exhaust

Header pipe, Muffler

90 Days (Unlimited Miles)

Pulleys

Moveable Gearshift pulley

30 Days (Unlimited Miles)

Clutch

CVT/Manual Clutch

30 Days (Unlimited Miles)

     


Parts Not Covered Under Warranty:

Spark Plugs

Throttle Cable, Idle Cable

Brake Line Cable, Clutch Cable

Drive Chains, Drive Belts

Air Cleaner’s Element & Bracket

Rear Brake Shoes

Front / Rear Brake Pads

Swing Arm Bushing

Light Bulbs

Fuses

Rubber Parts

Front / Rear Tires & Tubes

Front / Rear Rims

Gear / Engine Oil

Front / Rear Brake Rotors

Brake / Clutch Levers

Steering Stem Bearings

Floor Boards / Pegs

Oil / Fuel Filters

Grips

Motor Mount Bushing

     

** Parts and labor
***Part only


 

Returns will be Accepted depending on the Situation or Reason pertaining to the Return. We can not take any returns once Gas has been poured into the tank or Scooter has been assembled! There may have to be a 15% Restocking Fee on New Returns that do not merrit a full refund. If an Item is requested for Return you must first obtain an RI Authoization Number (Return Item Number). No Item will be accepted nor will Scooter Outfitters nor ScooterX be responsible for the item if you mail back an Item without an RI Authorization Number. 15% Charge for Restocking will be Taken out upon Refund of the Item once we have received the Scooter back undamaged or as agreed prior to shipment. We will Not accept items that were Damaged by the Shipping Company. If Item is Damaged upon arrival than Item must be reported as Damaged or Refuse acceptance of Item before it leaves the Truck. We will try to help you to resolve Shipment issues. Our goal is a Satisfied Customer.




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